Updates to the Household Support Fund
We’re improving how you apply for the Household Support Fund.
These improvements will help you get a decision more quickly.
While we make this change, we have paused bookings for telephone assessment appointments.
The fund is still available, we’re just getting everything ready so the new system works well for everyone.
From 9am on Monday 10 November, there will be two simple application forms live on our Grants page which you can apply to:
- Household Support Fund (Food)
- Household Support Fund (Utilities)
You can apply to both funds but only once.
If you need support to fill in the form, please contact your support worker, advisor or a local charity.
The new process will make things faster, smoother and easier for everyone.
Frequently Asked Question
Our Household Support Fund team is sending out invitations for people on our waiting list to complete the new application form. Please check your email and/or your spam and junk box so that you don’t miss it.
If you have already received support from Point North via a telephone appointment for the Household Support Fund, then you cannot apply this time.
The Household Support Fund is provided by the UK Government to deliver support to County Durham’s most vulnerable households.
It provides grants to support people living in County Durham who are struggling to afford household essentials including energy and water bills, food, and other essentials.
Need help?
If after reading this you have any questions or are unsure about anything, please get in touch with our team:
Advice line: 0191 378 6355
Email: hsf@pointnorth.org.uk
